Real outcomes from organisations
we support
See how tailored support and smarter payment strategies deliver measurable impact for customers and real results for teams on the ground.
Read some of our client case studies
E.ON Next
1900% ROI from new payment
arrangements
5,000 customers with a terminal
illness supported
Engaging with customers in payment difficulty, we’ve also been able to offer tailored support, helping customers get out of debt. […] We’re thrilled with the results.
Head of Affordability and Vulnerability
E.ON Next
Yorkshire Water
- 27% respondents qualified for
social tariffs
97% consented to a payment
arrangement
We have been able to directly provide water bill support via bill reductions, debt support schemes or tailored payment arrangements
Community Engagement Manager
Yorkshire Water
RHA Wales (now part of Beacon Housing)
Saving 6-8 support visits per
tenant- Improving tenant
self-disclosure
If you’re looking at improving relationships or improving engagement then TellJO is the tool to do that.
Community Wellbeing Officer
RHA Wales
Chichester District Council
- Early intervention with Council
Tax arrears residents
Identifying residents
experiencing vulnerability
TellJO is excellent at catching vulnerable people early on. It feeds vital information to our cross-functional team who can be proactive and work across our departments to help them.
Benefits and Systems Support Manager
Chichester District Council
Adur and Worthing
- 584% ROI through impact for
residents
- £191,806 direct financial
impact for residents through new benefits, food vouchers etc.
We’re contacting residents that were not on our radar as needing some help or assistance, so TellJO made that possible.
Neighbourhood Services Manager
Adur and Worthing Council
Mid Sussex District Council
- Helping to prevent homelessness
with early intervention
Combining arrears collections
with housing support
TellJO helps us prevent, not react.
Homelessness Prevention Team Lead
Mid Sussex District Council